We take care
of your success
Tailor Made
Services
With our design studio, we guide our customers through every stage of the process of creating and developing personalized glass packaging.
Our team of experts can carefully assess the feasibility of a pre-existing creative draft and translate it into actual technical design ready for production in one of our partner glassworks.
Alternatively, we can propose a wide range of innovative and original solutions that ensure unique and distinctive packaging.
Thanks to our collaborative approach and meticulous attention to detail, we ensure that each project meets the customer’s needs perfectly, combining aesthetics and practicality in a high-quality final product.
Cutting, polishing and faucets inserting
The art of glass cutting may seem like a simple task to perform, but given the fragility of the material in question and the desire to aspire to perfection, this activity should not be underestimated. This is why we provide our clients with human resources with several years of experience in the field and state-of-the-art machinery to ensure that perfection in the success of the work can be characteristic first in our service concept.
We can cut bottles into horizontal or vertical sections. This is a high demand service for customers who want to give bottles a second life, creating decorative pieces such as trays, candle holders, and glasses.
Process by which imperfections or excess parts are removed in order to restore the bottle to its full splendor.
Using special water drills, we are able to drill holes in glass containers and then insert faucets or other accessories. The service is in high demand by distilleries for their larger sizes.
International glassworks
coordination
We are the essential link between the customer and our international glassworks due to our ability to coordinate every aspect of glass packaging production.
Our direct liaison with an established network of global partners allows us to have full control over communications and information handoffs ensuring that project specifications are always understood and adhered to by every glassworks involved.
We constantly monitor the progress of production and logistics with direct control over the quality of the final product and the timing of supply and delivery.
Problem
solving
Our customer care service, as a strong problem solving skills that enable us to effectively address and resolve challenges that may arise during customer interaction.
We are prepared to handle a variety of situations, from requests for information and clarification to handling complaints or technical problems.
We use a proactive, solution-oriented approach, seeking to fully understand the customer’s needs and acting quickly to find answers and resolve any difficulties.
Our goal is to ensure customer satisfaction while maintaining high standards of service and communication at all times.
